Frequently Asked Questions
Everything you need to know about shopping with HighPeak.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you ship internationally?
Yes, HighPeak ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order has shipped, you will receive an email with a tracking link. You can also log into your HighPeak account to view your order history and real-time status.
Are your products covered by a warranty?
Yes, all HighPeak products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality gear.